Frequently Asked Questions
Everything you need to know about your David Scott Fine Jewelry experience.
Does David Scott Fine Jewelry offer a warranty on products?
Yes, every piece comes with a limited lifetime warranty covering manufacturing defects. We also provide one complimentary professional cleaning and inspection per year to ensure your jewelry remains in pristine condition.
How long does shipping take for custom orders?
Standard items ship within 2-3 business days. Custom-designed pieces or personalized engravings typically require 3-4 weeks for production before being shipped via insured overnight delivery.
What is your return and exchange policy?
We offer a 30-day return policy for a full refund or exchange on all non-customized items, provided they are in original, unworn condition with all certifications included.
Are your diamonds ethically sourced?
Absolutely. David Scott Fine Jewelry strictly adheres to the Kimberley Process, ensuring that all our diamonds are conflict-free and ethically sourced from reputable suppliers.
Do you offer professional ring sizing?
We provide one complimentary resizing for most rings within 60 days of purchase. Please note that certain eternity bands or intricate metalwork may have sizing limitations.
Can I book an in-person consultation?
Yes, we offer both virtual and in-person consultations at our flagship showroom. You can schedule an appointment through our website to discuss custom designs or view specific collections.